PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of $(CompanyNameLegal). The collective work includes works that are licensed to NDI Enterprises, Inc. dba Crafter's Vision. Copyright 2003, NDI Enterprises, Inc. dba Crafter's Vision. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with NDI Enterprises, Inc. dba Crafter's Vision. or purchasing NDI Enterprises, Inc. dba Crafter's Vision products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with NDI Enterprises, Inc. dba Crafter's Vision or to purchase NDI Enterprises, Inc. dba Crafter's Vision products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by NDI Enterprises, Inc. dba Crafter's Vision. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of NDI Enterprises, Inc., dba Crafter's Vision used in the site are trademarks or registered trademarks of NDI Enterprises, Inc., dba Crafter's Vision.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, NDI Enterprises, Inc. dba Crafter's Vision disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. NDI Enterprises, Inc. dba Crafter's Vision does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. NDI Enterprises, Inc., dba Crafter's Vision does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
NDI Enterprises, Inc., dba Crafter's Vision shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if NDI Enterprises, Inc. dba Crafter's Vision has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a NDI Enterprises, Inc. dba Crafter's Vision product is mistakenly listed at an incorrect price, NDI Enterprises, Inc. dba Crafter's Vision reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. NDI Enterprises, Inc. dba Crafter's Vision reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, NDI Enterprises, Inc. dba Crafter's Vision shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by NDI Enterprises, Inc. dba Crafter's Vision without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
NDI Enterprises, Inc. dba Crafter's Vision may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to NDI Enterprises, Inc. dba Crafter's Vision.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of NDI Enterprises, Inc. dba Crafter's Vision products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of NDI Enterprises, Inc. dba Crafter's Vision products) must be commenced within one (1) year after the claim or cause of action arises. NDI Enterprises, Inc. dba Crafter's Vision's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. NDI Enterprises, Inc. dba Crafter's Vision assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a NDI Enterprises, Inc. dba Crafter's Vision or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
NDI Enterprises, Inc. dba Crafter's Vision does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, NDI Enterprises, Inc. dba Crafter's Vision is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, NDI Enterprises, Inc. dba Crafter's Vision reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to NDI Enterprises, Inc. dba Crafter's Vision in its sole discretion.
You agree to indemnify, defend, and hold harmless NDI Enterprises, Inc. dba Crafter's Vision, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, NDI Enterprises, Inc. dba Crafter's Vision may link to sites operated by third parties. However, even if the third party is affiliated with NDI Enterprises, Inc. dba Crafter's Vision, NDI Enterprises, Inc. dba Crafter's Vision has no control over these linked sites, all of which have separate privacy and data collection practices, independent of NDI Enterprises, Inc. dba Crafter's Vision. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, NDI Enterprises, Inc. dba Crafter's Vision seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Terms of your shipment and order
We are not responsible for lost or damaged packages from USPS or Fed Ex. We will not be held liable for packages that do not arrive properly to their destinations without the purchase of insurance.
If you receive your order and it has been damaged, please keep everything including the damaged box. If your order was shipped with Fed Ex we may choose to file a claim for damaged merchandise. Failure to call us immediately about a damaged shipment may cancel your claim (within 72 hours maximum).
We do not guarantee any delivery dates, as we do not have control over the shipping companies. We try to give you the best information we receive from USPS and Fed Ex. The only shipment that is guaranteed is Overnight (next business day) if your order is received by 10am EST Monday through Friday. Orders received after 10am EST on Friday through Sunday (or on holidays) will be shipped out next business day. If you need rush delivery, please place your order as early as possible.
We assure that every order has been double checked for accuracy. However, mistakes may still happen. If you notice an error in your order, please call us immediately with the situation. Failure to contact us within 72 hours will void any claim. If it is our mistake you must follow the following return guidelines to ship incorrect items back to us the cheapest way possible. If you have questions on the cheapest way, let us know. We will let you know how we would like the merchandise shipped back to us. If you choose to send back by a more expensive route, you will not be refunded the difference in shipping.
We are happy to take returns, but please follow the guidelines below. Failure to do so will result in a 15% restocking fee.
If you decide that you do not like what you ordered, please notify us within 10 days after receiving your package by calling 916-419-7600 or 866-809-9085.
A return authorization number will be given when you call in to return your product.
All returns must contain the following information:
1. Date the call was made
2. Invoice number
3. Name of customer
4. Return Authorization Number
5. Store Credit or Refund Requested (shipping will not be included in any returns)
We must receive the returned merchandise within 14 days after you call and it must be received in its original condition. This means it cannot be cut into, washed or altered in any other way. If you are returning a full bolt of fabric or full spool of ribbon it must be sealed in the original packaging that you received it in.
No returns will be accepted on discontinued merchandise or special order items.
We are not responsible for lost, damaged or delayed returns. Please make sure you package your return properly as to insure its safe arrival.
No returns will be accepted after 45 days.
Please call us with any questions or concerns. We are always here to help.